Posts Tagged ‘technical support’

How small businesses can benefit from computer AMC and tech support services

Wednesday, May 12th, 2010
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Can you imagine your business running without using computers? In the present scenario, computers have become an imperative part of life. It seems that it’s impossible to manage without their presence. Our computers and their parts have certain warranty period. After that warranty period, you have to look for paid computer support services that can rectify any errors that might arise due to regular work. A computer support service should be such that maintains your computer used in your business, and makes it work without annoyances, by making it run smoothly.

Computer AMC and technical support services are your solution if you encounter software bugs. Many companies are offering these services for a smoother functioning of your pc. Computer AMC also offers a post warranty contract, which can be used if you want to extend your warranty, or if your computer faces any problems after the warranty period has run out.

A computer AMC service offers multiple types of computer support options such as software support, hardware support, operating system support, antivirus support and much more. There are many benefits that your business can have if you avail computer AMC from a trusted support service provider.

If you have a small or mid-sized business, the online computer support is a great key to solve your PC problems. These technical support services also maintain a check on your PC and help it keep working without any possible glitches. Here are some benefits:

. Quality maintenance service

. Complete package of maintenance service for a cost effective range.

. Since computer AMC is post warranty cover, it will help you save time as well as money.

. System protection against viruses, spywares and malwares

. Upgrading and assembling your computer

. Recovering hard disk data

. Maintaining, repairing, servicing your printer and monitor

. Services based on the Internet

. Fixing of Modem, hard disk, CD-ROM and Mother Board etc.

. Troubleshooting

. Keeps your computer perfectly tuned round the clock.

Since online support services are available 24/7, you can avail them any time you need expert guidance. You can contact them through phone or using chat, whichever way is comfortable for you.  An online computer support company uses Remote Desktop access to scan and fix your pc for errors. The best part about online technical support is that you can even choose to view the entire process of pc repair. Therefore, the process is fast, completely secure, and result-oriented.

This is a great help for those, who are working at open-ended business hours. Because the solution is given within moments, these online pc repair services ensure instant help to small and mid-sized businesses as well as home users.

How to Prevent Windows 7 from Shutting Down

Thursday, April 29th, 2010
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A large number of Windows 7 users have been complaining that the OS automatically shuts down and restarts after a while. If you are also experiencing similar sort of trouble with Windows 7, you must be keen to know how to prevent Windows 7 from shutting down. Well, like millions of other users, you too need immediate and reliable solutions from an expert Window 7 support service provider. Let’s identify the ways to prevent windows 7 from shutting down:

How to prevent Windows from shutting down?

There are many different ways by which you can stop Windows 7 from shutting down. The first step is to determine the root cause of this error. You will be surprised to know that this shut down and restart problem could be a result of a variety of system errors. It is, therefore, necessary to immediately identify the error and set it right.

If you are a layman computer user, you may not be able to detect any errors with ease. You may not know where and how exactly to check for the error when the operating system frustratingly shuts down frequently, resulting in BSOD or Blue Screen of Death.

Steps to disable the automatic restart option

The moment you encounter a Windows 7 failure, you must immediately disable the automatic restart option of the Windows 7 and call in Window 7 support for help. Disabling can be done by going to -

Start > Control Panel>Advanced System Settings>

When the System Properties window opens, you will find a link called Advanced. You can find the Recovery and Startup option at the bottom. Now, click on the Settings to manipulate the Recovery and Startup settings.

As you locate the System Failure option and sub options, you can find another Properties bar. Here, you must click OK after un-checking the “Automatically Restart” option. Following these few steps should be sufficient to stop Windows 7 from restarting and shutting down inadvertently.

After completing the above process, the next step is to take sufficient measures to ensure the problem does not repeat. For this, you must be aware of any errors that may appear. The moment it does, note down the error and report to Microsoft. You can do so through their forums and you will be instructed on the next steps. If on the other hand, you do not find any errors, you can follow these steps before calling in Window 7 supports:

If you find any program that is not opening and is infected, remove the program, and
•    Update drivers
•    Update BIOS regularly
•    Conduct frequent scan to identify registry errors and fix them
•    Change power supply
•    Conduct memory analysis

Windows 7 can also crash also due to the antivirus programs, which may not be suitable to run on your pc or due to heavy games. You can, then, take the help of Window 7 support service provider to remove such games and antivirus programs to check if Windows 7 stops crashing and leading to Blue Screen of Death. Maintain your Windows 7 with the help of an effective Registry Repairing tool and optimize the performance of your pc.

Importance of Getting Tech Support Service

Monday, April 5th, 2010
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Importance of Getting Tech Support Service

There are numerous important reasons of availing a tech support service. One of its most considerable advantages is it helps you in saving assets as well as cost of the company. It also cuts off the extra tension which a company normally faces while handling tech support requirement.

Outsourcing of tech support needs to another company also helps you in getting a service that is more reliable and professional. In this article we have shortlisted beneficial features of getting tech support services from a professional provider. Read on to know more about it –

•    Real Time Assistance – Since, most of the tech support provider companies work on a 24×7 time frame, you can get tech support anytime you require; doesn’t matter it is 5AM or 9PM, the tech support service providers stay available for you round the clock.

•    Quality Support – Most of the technical support service provider companies are staffed with well skilled and well educated professionals. Most of their employees are Microsoft certified who hold expertise in carrying out different technical functions; thus, they can easily remove glitches of your PC. Their skill set to handle Microsoft software also makes them an appropriate choice for users.

•    Different Modes of Services – Tech support services are offered via different modes, including online or via phone. Almost every tech support service provider offers a toll free number on which you can call anytime during the day.

•    A secured assistance – This is another pulsating feature of getting a technical service from a tech support provider company. These companies implement all the measures that are required to provide quality assistance to clients. To assure a better service they also take care of security quotients. Hence, it would help you in getting a secured and better service without any negotiation.

•    Hardware support – Some of technical support providers also offer hardware support. Hence, it becomes easier for you to get a complete support package for your PC.

Apart from this, there are many more benefits of getting computer technical support. There are many companies which are into the same business. All you need to do is to research online and find a company that suits your budget plan and requirement.

Computer AMC – A Profitable Deal For Companies

Wednesday, March 31st, 2010
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Think about a service which keeps every computer in your company running smooth and working without hassles.

Since, in present scenario, computer has become one of the imperatives of a common urban life, it is almost impossible to manage without them. Computers and its different parts come for a certain warranty period. Hence, it becomes difficult to get a service that is qualitative yet better for health of your PC.

Computer AMC is your solution of the time. There are many companies which are providing Computer AMC for a better future of your PC. Computer AMC is also considered post warranty agreement which is devised to help you in staying out of any problematic situation.

A complete computer AMC service includes various ranges of supports, such as, hardware support, software support, antivirus support, operating system support and many more.

There are many benefits of availing a Computer AMC service from a reputed tech support service providers-

  • This is a reliable post warranty cover for computers of your PC which helps you to save money as well as time. To get service from a better company, you can do a comprehensive online research, check for the price listing offered by different companies and avail service of the company, which offers the most competitive pricings.
  • Since, Computer AMC is provided on bulk basis, you can easily get a complete package of computer maintenance service on very cost effective range. Since, these tech support providers work to offer a global experience to their clients; you can be assured of quality computer maintenance service.
  • Companies which are into the business of Computer AMC also undertake hardware maintenance contract and offer their service to different class of people, ranging from individuals to mid-sized and big corporate houses. Computer Annual Maintenance Contract provider companies blend qualitative service with latest technology which helps them in giving a competitive edge to their client’s business.computer amc

A common Computer AMC service provider company offers following services in their package of  -

  • Assembling and upgrading the PCs.
  • Troubleshooting
  • Hard disk data recovery
  • Printer and Monitor maintenance, repairing and servicing
  • Repairing of Hard Disk, Modem, Mother Board and CD-ROM etc.
  • All the services related to Networking.
  • Services based on Internet
  • System protection from viruses and removal of malwares

How Can You Use Your Tech Support Service in Best Way?

Wednesday, March 24th, 2010
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Single loose end at your tech support service may be harmful for entire productivity of your company. Since today, technology is overpowering the entire world and computer is ruling over this world. But computer is a machine and alike every other machine, it may also stop working anytime, without giving any initial notification.

If you own a mid-sized or small business, you may consider quality tech support as your solution. This is the only assistance which may help you to maintain the level of your business. These tech support services are responsible for almost every computer error, including rectification to implementation of preventive measures.

Today most of the online tech support services are offered 24 X 7; you may contact your tech support provider any time in day. This is a help for all those whose business hours are un-defined. With support offered within moments, online tech support services are emerging as a great boon for small and medium sized business. You can utilize this service for complete growth of your business.

Read on know, how a tech support service benefits you.

Complete computer security support – You can use this service to help you best in keeping your computers secure and all the security threats removed.  Tech support providers help you in keeping your every computer action secured. Computer security support provider removes malware and spy ware from your computer and they also install latest antivirus. Thus, your PC would be protected from any probable security threat.

Data Backup Service -These services comprise continual data-restoring. They offer the service to transfer critical files to an external hard drive. They also offer online backup facility for future prospects. You can use this service in best manner to keep your entire data safe even if you computer crashes all of the sudden.

Operating system support – Tech support service providers also offer Operating system support, which are designed to heal every issue that takes place in your PC due to operating system. You can use this service to fine-tune the speed of your computer and keep a check on all the device drivers.

How to Choose for Quality Computer Repair Services

Monday, March 22nd, 2010
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There are different schools of thoughts on necessity of computer repair help and how to select a quality computer repair service provider. There are numbers of companies who provide tech support service but it is very difficult to opt for the one who can assure for the best services. Since, all of them almost provide similar type of services; it becomes difficult for us to choose for one, which can perfectly stand on the quality parameter.

There are many ways to choose for a quality computer repair services provider. You can go for the similar tech support service provider, who is offering service to your friend or any other known person. This would help you in availing a trusted service and staying happy with your computer.

If you do not want to go for such procedures to hire a tech support service provider, you can consider a comprehensive research on internet, which would help you in getting a good idea on tech support services provided by online computer repair companies. These companies offer services on almost every feature that integrates computer repairing procedure to keep you technologically advanced. You can look for the review of services provided by them and then go for the one, who is enjoying better service count.

You can also go for a cost-effective computer repair services. While checking online, you can compare price list as well and select a computer service provider who is offering most services in the lease price. However, least price may also create a doubt on the quality of service offered but at the end of the day, user review matters. You can make queries for the quality of service provided by your selected tech-support provider and if satisfied, you can go for the same.

However, few people also favor getting service from a neighborhood tech support service provider but it would be always better to get computer repair services from a professional company. Since, these companies employ expert service and best technology to help their clients; you can always get more satisfaction and avail a better service for every possible computer glitch, ranging from issues like virus removal, spyware removal, data backup, operating system support, email & browser support. Such computer repair service providers hold expertise in almost every tech issues whether it’s  ‘Hardware’ or ‘software.’

PCCare247.com acquires 100 customers in its first month of operations

Monday, March 8th, 2010
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March 8, 2010, Gurgaon – PCCare247.com, a Gurgaon based computer support company has acquired 100 customers in the first month of its operations, a spokesperson of the company said “This is a great example of how good service at an affordable price to provide the best solution to a customer can attract people” he went on to add,

Our customers are professionals, young mothers, small businesses and shop owners who were looking to get credible and professional support from a company without waiting and dealing with computer repair shops.

PCCare247.com has been founded on the principle that all businesses small or very small are entitled to professional information technology support and service at the most affordable costs. PCCare247.com aims to be the CIO/CTO and the implementation team for small businesses so that they can access best of solutions in CRM, Inventory Management, Accounting, Computer Support, Web presence for their business at the most affordable price. PCCare247.com strongly believes that for small businesses using technology effectively is going to be even more imperative as they compete with each other and larger service providers.

PCCare247.com offers its services at very affordable prices with its computer support for 1 PC starting at a low Rs. 250 per month, where the user is entitled to call any number of times and seek assistance till the issue is resolved. PCCare247.com provides technical support through phone and remote access where the customer can opt to let us access his PC or Mac remotely and work on resolving the problem, while their consultant is on the phone explaining the process to the customer on phone. According to a spokesperson of the company PCCare247.com has a very high customer satisfaction among its subscribers. To make the customer believe that the startup is serious and committed about the quality of service that they offer PCCare247.com offers a money back guarantee that a customer can exercise at any time during the duration of his technical support service contract, a first such offering by any company in India.

About PCCare247
Based in DLF Cyber City, Gurgaon home to Google, Microsoft and IBM, PCCare247.com is low cost provider of computer support services for home users, professionals and small businesses in India with operations currently in the city of Gurgaon, Delhi, Noida, Ghaziabad, Faridabad, Jaipur and Udaipur. PCCare247.com provides computer support, virus removal, desktop application support, wireless network support services, through its staff of Microsoft Certified Professionals. For more details visit www.pccare247.com

Media Contact
Karan Agrawal
Project Manager, PC Care
M) 91-9650660044
Email – karan.agrawal@iconnexxions.com

A Seminar on Online Tech Support Service

Wednesday, January 13th, 2010
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Leading online tech support Provider Company PCCare247 makes every effort that can simplify the entire procedure of tech-support service. In the endeavor, few days back company had organized a seminar on online tech support, which was aimed to encourage open discussions on almost every query that relates to PC world. The seminar was chaired by Mr. Karan Agrawal, product manager of the company. Apart from him, the open forum discussion was attended by many more Tech Support experts and Microsoft Certified engineers.

The issues which were most talked about in the seminar were –

  • Some of the commonest PC problems
  • Their Solutions
  • Benefits of Online Tech Support

After a day long discussion, it was found that some of the most common PC glitches are related to operating system, computer security and virus issues, peripheral installation, browser support and data backup. Tech support experts paid attention to all these issues and looked for all the possible ways, which can upgrade the quality of online tech support.

The experts divided the online computer support in different segments as per the nature of the issue occurred in the PC. The services are respectively –

  • Operating System Support – Online Support to resolve issues in your Windows 7, Windows Vista and Windows XP operating system.
  • Computer Security – Internet is full of potent malwares and spywares which can infect your PC with such secrecy that they cannot be traced by you. So, in the seminar, experts sat together to find the best service for you and keep you away from every security threat.
  • Peripheral Support- It is pretty obvious that you may not be familiar with installation of almost every peripheral device. Hence, tech support experts have designed ‘peripheral support’ service to offer you an easy way-out while installing an accessory by own.
  • Email and Browser Support – To make your net surf free of anomaly, email and browser support are exclusively designed tech support service, which can be provided online.

On the seminar, Experts also threw light to benefits of online tech support. Major benefits of online tech support services are –

  • An inclusive range of tech support services on much lower prices.
  • Support from highly trained engineers and technicians.
  • A completely secure mode of support
  • Numerous modes of support
  • Complete check up of your PC

And many more…

To get more details on the seminar held by PCcare247, checkout www.pccare247.com

Media Contact
Karan Agrawal
Project Manager, PC Care
(M) 91-9650660044
Email – karan.agrawal@iconnexxions.com