Posts Tagged ‘computer support’

Enjoy Next Level of Computing with Online Technical Support

Monday, May 3rd, 2010
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As of 2010, there are many online technical support service providers available to help computer users fix computer related problem. Many companies provide tech support for software and hardware products. Some companies even specialize exclusively in computer support, offering fixing and troubleshooting of computer problems.

Are you one of the many computer users, who need help with their computers? There is good news for you! The online computer support is able to help to you, and rectify all your problems. You don’t need to go to your local repair shop and wait for them to identify and fix the problems for weeks together! The online support option is a great help if you are very busy and find it difficult to take your pc to the repairing house. Think about the ease of availing online technical support. It’s instant, a phone call or a click away, and completely safe!

Wondering how to get online computer support?

Here are the simple steps:

1.First step is to go to a reliable pc repair expert’s website. Companies, generally offer online tech support through instant messaging on their website. The good thing about this instant messaging is that you won’t have any difficulty to understand their accents.

We can help fix your windows hag-up issues and speed up your computer. Call PCCare247 today at (+1-800-102-2728 Toll Free for India) and (+732-284-3919 for US ) for more information visit www.pccare247.com.

2.Then, the remote pc repair technician helping you on the website will ask if they can regulate your PC. It might sound impossible to you, but it is actually possible for them to remotely control your computer. To avail online technical support, you need to ensure that your PC has been configured to permit remote support. In case you are using Windows, the Remote Assistance should be turned on.

3.If you want, you can also view the entire process when a technician repairs your pc. In case, your problem is not resolved, you won’t be charged even a single penny.

4.If the computer support companies can’t resolve the problem, check the Internet computer forums. The forums would have threads that discuss the specific brand that you have. You can post your question there and ask for help. The members of the forum will reply to your posts and questions.

One of the biggest benefits of using the services of an online tech support company is that you need not depend on your local pc repair technician and compromise the confidential information stored on it. The remote pc repair process is completely safe and most of the problems are resolved the very same day.

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Posted in Technical Support | 8 Comments »

How Can You Use Your Tech Support Service in Best Way?

Wednesday, March 24th, 2010
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Single loose end at your tech support service may be harmful for entire productivity of your company. Since today, technology is overpowering the entire world and computer is ruling over this world. But computer is a machine and alike every other machine, it may also stop working anytime, without giving any initial notification.

If you own a mid-sized or small business, you may consider quality tech support as your solution. This is the only assistance which may help you to maintain the level of your business. These tech support services are responsible for almost every computer error, including rectification to implementation of preventive measures.

Today most of the online tech support services are offered 24 X 7; you may contact your tech support provider any time in day. This is a help for all those whose business hours are un-defined. With support offered within moments, online tech support services are emerging as a great boon for small and medium sized business. You can utilize this service for complete growth of your business.

Read on know, how a tech support service benefits you.

Complete computer security support – You can use this service to help you best in keeping your computers secure and all the security threats removed.  Tech support providers help you in keeping your every computer action secured. Computer security support provider removes malware and spy ware from your computer and they also install latest antivirus. Thus, your PC would be protected from any probable security threat.

Data Backup Service -These services comprise continual data-restoring. They offer the service to transfer critical files to an external hard drive. They also offer online backup facility for future prospects. You can use this service in best manner to keep your entire data safe even if you computer crashes all of the sudden.

Operating system support – Tech support service providers also offer Operating system support, which are designed to heal every issue that takes place in your PC due to operating system. You can use this service to fine-tune the speed of your computer and keep a check on all the device drivers.

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Posted in How To, Technical Support | 3 Comments »

PCCare247.com acquires 100 customers in its first month of operations

Monday, March 8th, 2010
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March 8, 2010, Gurgaon – PCCare247.com, a Gurgaon based computer support company has acquired 100 customers in the first month of its operations, a spokesperson of the company said “This is a great example of how good service at an affordable price to provide the best solution to a customer can attract people” he went on to add,

Our customers are professionals, young mothers, small businesses and shop owners who were looking to get credible and professional support from a company without waiting and dealing with computer repair shops.

PCCare247.com has been founded on the principle that all businesses small or very small are entitled to professional information technology support and service at the most affordable costs. PCCare247.com aims to be the CIO/CTO and the implementation team for small businesses so that they can access best of solutions in CRM, Inventory Management, Accounting, Computer Support, Web presence for their business at the most affordable price. PCCare247.com strongly believes that for small businesses using technology effectively is going to be even more imperative as they compete with each other and larger service providers.

PCCare247.com offers its services at very affordable prices with its computer support for 1 PC starting at a low Rs. 250 per month, where the user is entitled to call any number of times and seek assistance till the issue is resolved. PCCare247.com provides technical support through phone and remote access where the customer can opt to let us access his PC or Mac remotely and work on resolving the problem, while their consultant is on the phone explaining the process to the customer on phone. According to a spokesperson of the company PCCare247.com has a very high customer satisfaction among its subscribers. To make the customer believe that the startup is serious and committed about the quality of service that they offer PCCare247.com offers a money back guarantee that a customer can exercise at any time during the duration of his technical support service contract, a first such offering by any company in India.

About PCCare247
Based in DLF Cyber City, Gurgaon home to Google, Microsoft and IBM, PCCare247.com is low cost provider of computer support services for home users, professionals and small businesses in India with operations currently in the city of Gurgaon, Delhi, Noida, Ghaziabad, Faridabad, Jaipur and Udaipur. PCCare247.com provides computer support, virus removal, desktop application support, wireless network support services, through its staff of Microsoft Certified Professionals. For more details visit www.pccare247.com

Media Contact
Karan Agrawal
Project Manager, PC Care
M) 91-9650660044
Email – karan.agrawal@iconnexxions.com

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Posted in News | 1 Comment »

Tech Support Outsourcing – Cheap and Effective Solution for Computer Repair

Monday, January 18th, 2010
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techsupport-outsourcingMinor issue in your computer and you rings up to your online tech support provider immediately. You have subscribed to a remote computer repair service. Your tech support service provider works round the clock and makes you satisfied with great services that are offered via call or online but out of the blue, you don’t even know where your service provider is located? You have simply outsourced your technical need to a tech-support service provider who was offering best package of computer repair solutions in the minimum price tag.

Why One Should Go for Online Tech Support? The service is much better than a service provided by local technicians. And also, this service is accurate, on time as well as effective. Truly, outsourcing of technical needs have made things much easier than they were earlier. It is profitable in many manners, as –

  • You can receive a high level of satisfaction with your online tech support service provider. Though they never want to lose any client, they work on your computer until it does not start running smoothly.
  • Better technological support is another advantage of tech support service outsourcing. To make client happy with provided services, computer repair service providers use the best technologies. They make remote access to your PC with your permission and heal them until unless, it doesn’t get completely corrected.
  • Outsourcing of technical support service is beneficial not only individuals but also for business houses, they have there set of benefits over traditional tech support as computer repair companies take complete responsibility of your entire PCs and keep them fine tuned to help you best in providing better services to your customers. Thus, they help you grow your business.
  • Computer repair service outsource also reduces the total overhead costs. However, they ask for a heavy amount when you sign up for the service but commonly these are onetime pay. But situation is not same with local technicians. You need to pay your local technicians whenever you call them; hence, the sum of amount changed by them much more than the onetime payment made while outsourcing the technical needs. Thus, outsourcing of technical support requirement becomes much cheaper than availing a service from local computer repair technician.
  • Outsourcing also allows you to see the complete process, how your technician works to fine-tune your computer.

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Posted in Technical Support | 4 Comments »

A Seminar on Online Tech Support Service

Wednesday, January 13th, 2010
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Leading online tech support Provider Company PCCare247 makes every effort that can simplify the entire procedure of tech-support service. In the endeavor, few days back company had organized a seminar on online tech support, which was aimed to encourage open discussions on almost every query that relates to PC world. The seminar was chaired by Mr. Karan Agrawal, product manager of the company. Apart from him, the open forum discussion was attended by many more Tech Support experts and Microsoft Certified engineers.

The issues which were most talked about in the seminar were –

  • Some of the commonest PC problems
  • Their Solutions
  • Benefits of Online Tech Support

After a day long discussion, it was found that some of the most common PC glitches are related to operating system, computer security and virus issues, peripheral installation, browser support and data backup. Tech support experts paid attention to all these issues and looked for all the possible ways, which can upgrade the quality of online tech support.

The experts divided the online computer support in different segments as per the nature of the issue occurred in the PC. The services are respectively –

  • Operating System Support – Online Support to resolve issues in your Windows 7, Windows Vista and Windows XP operating system.
  • Computer Security – Internet is full of potent malwares and spywares which can infect your PC with such secrecy that they cannot be traced by you. So, in the seminar, experts sat together to find the best service for you and keep you away from every security threat.
  • Peripheral Support- It is pretty obvious that you may not be familiar with installation of almost every peripheral device. Hence, tech support experts have designed ‘peripheral support’ service to offer you an easy way-out while installing an accessory by own.
  • Email and Browser Support – To make your net surf free of anomaly, email and browser support are exclusively designed tech support service, which can be provided online.

On the seminar, Experts also threw light to benefits of online tech support. Major benefits of online tech support services are –

  • An inclusive range of tech support services on much lower prices.
  • Support from highly trained engineers and technicians.
  • A completely secure mode of support
  • Numerous modes of support
  • Complete check up of your PC

And many more…

To get more details on the seminar held by PCcare247, checkout www.pccare247.com

Media Contact
Karan Agrawal
Project Manager, PC Care
(M) 91-9650660044
Email – karan.agrawal@iconnexxions.com

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Posted in News | No Comments »

Benefits of Online Computer Services over Traditional Tech Support

Thursday, January 7th, 2010
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It is a known fact that online tech support is much faster than the traditional method of computer repair services but apart from that, a remote tech support service is beneficial in many more terms than traditional computer support means. Let’s know about some, which makes online computer services better than traditional method of it.

Real Time Monitoring – A remote computer support not only helps us in resolving of issues in PC but also involves the function of complete monitoring of your entire PC, including optimization of operating system performance, server etc. With a remote tech support service, a technician generates actionable data and uses them to control entire infrastructure behavior.

Cost effective- Most of the time, remote tech support services are much more cost effective than a traditional tech support provider. And this also offers you a facility to get a good service from numbers of Microsoft certified technicians.

Security – Online technical supporters offer their service incorporating complete transparency, which keeps your data protected. But with a technical support service, you can’t be assured of the same.

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Posted in Technical Support | 3 Comments »